> For the complete documentation index, see [llms.txt](https://easy-space.gitbook.io/easy-space-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://easy-space.gitbook.io/easy-space-docs/products/managing-product-purchases.md).

# Managing Product Purchases

## Purchase Management Tools

* Navigate to the "Purchases" section under "Products" in the dashboard.
* View a comprehensive list of all product acquisitions by members.
* Filter the list by product type (e.g., "Cappuccino", "Snack Bowl").
* Filter by acquisition source (Direct Purchase or Membership Benefit).
* Search for specific members by name or email address.
* See key details for each entry: member name, product, quantity, used quantity, and status.
* Manually adjust the "used" quantity for any purchased item or benefit item.
* Use the "Add Purchase" button to manually record a new purchase for a member.
* Select the customer, product, quantity, payment method, and status for manual entries.
* Access product settings via the "Manage products" link.

## Member Purchase Experience

### Viewing Available Products & Balances

* Members access the "Products" section in their portal.
* They see cards for all products currently marked as "Available".
* Each card displays the product image, name, description, and price.
* Members can see how many units of a product they have available from Membership Benefits.
* They can also see how many units are available from Completed Purchases.
* Any units from Pending Purchases (awaiting payment) are shown separately.

### Purchasing Products

* Members click the "Purchase" button on the product card they wish to buy.
* A modal opens to configure the purchase details.
* They select the desired quantity of the product.
* Available payment methods are presented for selection.
* Members can enter and apply discount codes if they have one.
* A summary shows the original price, discount savings, processing fees, and final total.
* Members confirm the purchase, which initiates payment processing (e.g., PayPal or manual).

## Important Notes on Purchases

* Purchases can originate from direct buying or as part of membership benefits.
* The source of each product unit available to a member can be tracked.
* Payment status (Pending, Completed, Cancelled) is tracked for each purchase.
* Usage tracking allows marking when a purchased item or benefit item is consumed.
* Members see their available balance decrease as items are used or consumed.
* Manual purchase creation is useful for offline sales or adjustments.

### Products for selected membership plans

Use the [Access in Add/Edit Product](/easy-space-docs/space-settings/member-self-service.md) to restrict discovery and new member purchases to selected current plans. Included plan benefits are separate. Staff can sell on members’ behalf. Existing purchase history and already initiated purchases remain available.