> For the complete documentation index, see [llms.txt](https://easy-space.gitbook.io/easy-space-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://easy-space.gitbook.io/easy-space-docs/rooms/room-credits.md).

# Room Credits

## Understanding Credit Types

### Membership Benefit Credits

Credits automatically included with membership plans. Available to members immediately after payment, even before activation date. These credits apply to rooms included in their membership tier.

⚠️ Membership benefit credits EXPIRE when a member's membership ends. Members should be encouraged to use these credits before expiration.

### Purchased Credits

Additional credits members can buy for specific rooms. These credits never expire and remain available even after membership ends. Ideal for additional usage beyond membership benefits.

💡 **Membership Required:** Only members with an active or upcoming (paid but not yet started) membership can purchase room credits. This ensures all members booking rooms have proper access to your space.

## Administrator Management Tools

1. View all members' credit balances from the dashboard
2. Search and filter members by status (Active/Inactive)
3. See detailed breakdown of purchased vs benefit credits for each member
4. Adjust credits for any member and room through the edit interface
5. Monitor credit usage and availability across the space
6. Track credit purchase history and administrative adjustments
7. Manage credit refunds for cancelled bookings

## Member Credit Experience

### Viewing Credits

1. Members can see available credits for each room
2. System displays remaining membership benefit credits
3. Purchased credit balance shown separately
4. Credit usage history available for review
5. System indicates upcoming credit expiration dates

### Purchasing Additional Credits

1. Members select the room they want credits for
2. They choose the number of hours to purchase
3. Available payment methods are displayed
4. Discount codes can be applied if available
5. Purchase summary shows fees and total cost
6. Credits are issued immediately after payment completion

## Credit System Rules

* System automatically uses membership benefit credits before purchased credits
* Credits are specific to each room and cannot be transferred
* Cancelled bookings automatically return credits to members' balances
* New membership benefits are available immediately after payment processing
* Members with active or upcoming memberships can purchase credits at any time
* Members without a valid membership will be prompted to purchase a membership plan before accessing room booking features
